CROWNE PLAZA CITY ALSTER

Property Location With a stay at Crowne Plaza Hamburg - City Alster, you'll be centrally located in Hamburg, within a 10-minute drive of Reeperbahn and Moenckebergstrasse. This 4-star hotel is 2.6 mi (4.2 km) from Miniatur Wunderland and 2.6 mi (4.2 km) from Hamburg Dungeon.

Rooms Make yourself at home in one of the 285 guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Amenities

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a 24-hour fitness center and bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and a banquet hall.

Dining Satisfy your appetite for lunch at the hotel's restaurant, The Restauarnt, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, express check-in, and complimentary newspapers in the lobby. Planning an event in Hamburg? This hotel has facilities measuring 5651 square feet (525 square meters), including conference space. Self parking (subject to charges) is available onsite.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Alster Lakes - 0.4 km / 0.3 mi
English Theatre Of Hamburg - 1.1 km / 0.7 mi
Mundsburg Center - 1.1 km / 0.7 mi
Ohnsorg Theater - 1.3 km / 0.8 mi
Hamburger Kunsthalle - 1.5 km / 0.9 mi
Inner Alster Lake - 1.6 km / 1 mi
Museum of Arts and Crafts Hamburg - 1.7 km / 1 mi
Islamic Centre Hamburg - 1.7 km / 1.1 mi
Moenckebergstrasse - 1.7 km / 1.1 mi
Jungfernstieg - 2 km / 1.3 mi
Markthalle Hamburg - 2 km / 1.3 mi
Thalia-Theater - 2 km / 1.3 mi
St. Peter's Church - 2.2 km / 1.4 mi
Europa Passage - 2.2 km / 1.4 mi
Chilehaus - 2.3 km / 1.4 mi

The preferred airport for Crowne Plaza Hamburg - City Alster is Hamburg Airport (HAM) - 9.8 km / 6.1 mi

Renovation

This property is closed from November 6 2020 to March 31 2021 (dates subject to change). The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

• Daily housekeeping
• Dining venue(s)
• Fitness facilities
• Sauna

National Ratings

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Know Before You Go:

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
• Contactless check-out is available.
• Individually-wrapped food options are available for breakfast, lunch, and dinner.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
• This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).
• Enhanced food service safety measures are in place.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for buffet breakfast: EUR 12 per person (approximately)
• Self parking fee: EUR 22 per day
• Nearby parking fee: EUR 15 per day
• Pet fee: EUR 25 per pet, per night
• Service animals are exempt from fees
• Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes:

You'll be asked to pay the following charges at the property:

• A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property.

Checkin Instructions:

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions:

Front desk staff will greet guests on arrival.

Checkin Time:

3:00 PM

Checkin End Time:

midnight

Checkin Minimum Age:

18

Checkout Time:

12:00 PM

Room Facilities